Currently it is best if you can contact our information helpline by email if you can. We can then call you back if you give us your phone number.
If you are unable to email you can phone our information helpline on 0300 012 0315 Monday to Friday 11:00am-3:00pm. We will always try to respond to you as soon as we can but it may take us longer than usual.
Further support with finding your way through the NHS complaints process is available from the Independent NHS Complaints Advocacy Service Find out more about what this offers